Standard Template Labs (STLabs)
Ticket Inbox
Rethinking mass ticket resolution for IT ops.
0→1 design across three iterations — from table view to confident, AI-native resolution in seconds.
Individual Ticket View
The deepest view of a ticket — and where every decision starts.
Split-view experience where AI agent conversations meet structured ticket data, across any source system.
Inspect Panel
Making cluster intelligence visible.
Three components, one question: why are these tickets together? Temporal, environmental, and outlier context at a glance.
Salesforce
Human-Robot-Agent Interaction
Managing the IoT workforce.
Designing Robotforce — an AI-driven command center for human-robot collaboration, integrated directly into Slack.
Amazon
Trust & Safety
Giving investigators their inner Sherlock Holmes back.
Redesigning the investigations dashboard — helping analysts prioritize work, track progress, and act without friction.
Yami
Growth Design
Scaling Cross-Cultural Discovery.
Streamlined the mobile experience for users unfamiliar with Asian consumer goods.
Experience
Work Experience
Academic Research
Education
