UX Designer @ STLabs

Intuitive. AI-native.
Deeply human.

Previously: Salesforce , Amazon · Stanford (B.S. Product Design '24, M.S. Computer Science '25)

This portfolio was built with Claude Opus 4.6 and Claude Code.

Standard Template Labs (STLabs)

Ticket Inbox

Rethinking mass ticket resolution for IT ops.

0→1 design across three iterations — from table view to confident, AI-native resolution in seconds.

Individual Ticket View

The deepest view of a ticket — and where every decision starts.

Split-view experience where AI agent conversations meet structured ticket data, across any source system.

Okta admin account locked, MFA push unresponsive

New P3

#TKT-4092 · via Slack #it-help

Grant Fuhr can't log into Okta. We found his account is locked after 3 failed sign-ins from the corporate VPN — MFA token expired after a phone replacement and was never re-enrolled.

Sources Okta Auth Logs Okta User Profile

Suggested resolution

Okta MFA Reset

Unlock account and push MFA re-enrollment to Grant Fuhr.

Activity

Agent assessed ticket8:42 PM PST

Suggested Okta MFA Reset · Assigned to Jordan K.

Ticket created via Slack #it-help8:41 PM PST

Requester GF Grant Fuhr

Assignee JK Jordan K.

Due 4h remaining

Created Mar 9 · 8:41 PM PST

Last modified Mar 9 · 10:31 PM PST

Salesforce

Human-Robot-Agent Interaction

Managing the IoT workforce.

Designing Robotforce — an AI-driven command center for human-robot collaboration, integrated directly into Slack.

Amazon

Product Design

Security Case Management Tool.

Journey

From physical artifacts to AI-native interfaces.

Everlasting Bloom — An aluminum flower lamp I designed and hand made '23

I've always been obsessed with why we interact with the world the way we do. For me, design is the bridge between psychology and problem-solving.

My foundation is in the physical world — designing for "human-scale" challenges where ergonomics and tactile feedback are everything. I still carry those lessons into my digital work; whether I'm refining a dev environment or crafting an AI-native interface, I treat every pixel with the same intentionality as a physical product.

"A well-designed lamp doesn't just light a room; it dictates the mood, the movement, and the utility of the space. Digital design should do the same."

Today, I'm focused on building intuitive, deeply human experiences at the intersection of AI and UX. I believe the best technology shouldn't feel like a tool — it should feel like an extension of the person using it.

Intuitive. AI-native.Deeply human.